@TechReport{ AI2002,
	author = "John~L. Adams and Avril~J. Smith",
	title = "{A New QoS Mechanism for Mass-Market Broadband}",
	type = "British Telecom Contribution",
	number = "D184, Q4, SG13",
	month = jan,
	year = "2002",
	institution = "ITU-T",
	address = "Geneva/Switzerland",
	language = "english"
}